SocialTech

Should you friend your students? The short answer is no

Earlier this year I delivered a further cyberbullying guidance document on behalf of Childnet International for the UK Government's Department for Children, Schools and Families. The Guidance follows up (and designed to compliment) cyberbullying guidance, a comprehensive document  that formed part of the Safe To Learn: Embedding anti-bullying work in schools suite of advice. While the initial document was really well received both within the UK & internationally, teachers unions and associations were increasingly being asked to deal with school employee cyberbullying cases - in which the staff member was the person being victimised. I welcomed the opportunity to produce further guidance which would both support employees in term of basic digital literacy information and encourage employers to meet their statutory obligations. The document set out, ambitiously, to encourage policy and procedure be put in place for preventing and dealing with cyberbullying as a whole school community issue - which includes meeting and recognising the specific needs, rights and responsibilities of employees. In no other area of harassment would it be acceptable for an employee to be expected to deal with cases that rose within the work place on their own - yet the reports from school staff included cases where cyberbullying was not taken seriously or understood, and where they had been expected to sort out situations for themselves.

Cyberbullying: Supporting School Staff (PDF) was released in April this year (Google doc version here).  I've been talking about the document a lot recently, and I want to just explore in a little more detail the thinking behind the advice given to school employees regarding friending students in social networking services. The actual text is (with my emphasis):

‘Friending’ refers to the act of giving contacts permission to view information or contact you within web-based services. The terminology will vary from service to service – ‘Friends’ may be called contacts or connections, for example. Most social sites enable you to give different levels of access and set privacy levels on your own content and activity. These functions will vary from service to service but typically include:
•     Information that is only available to the account holder
•     Information that is accessible by contacts on the account
holder’s approved list, and
•     Information that is made publicly available, either within
the service or across the whole of the internet.

‘Friends’ does not necessarily refer in this case to people who are your actual friends, although you may choose to restrict your connections to that. ’Friends’ in this context may also be work colleagues, family members, and people that you have met online.

If you have a social networking account, do not friend pupils or add them to your contact lists. You may be giving them access to personal information and allowing them to contact you inappropriately. They may also be giving you access to their personal information and activities

So the text above outlines three basic levels of permissions granularity that can be found on most sites, gives a definition of friending, and very explicitly says don't friend pupils. This is explicitly prescriptive advice, based on the case studies reviewed during the document negotiations, and an implicit understanding that the school staff accounts referred to are either personal, or contain elements of personal activity (I previously posted on a definition of three basic online identities, characterised as personal, professional, and organisational).

The approach taken then - don't friend pupils - reflects the kind of boundaries between staff and learners that we'd expect to see in offline behavior. You wouldn't expect a teacher to give a school aged pupil their home phone number, show them pictures of their friends or regale them with the weekends social exploits. Obviously friending isn't the only issue here - managing publicly available information so that you are comfortable with what co-workers, learners and employers can access about you is also addressed in the document. The research and anecdotal evidence indicates that we operate within social network services as if we were in a closed, private world. This isn't naive - I think it's a necessary fiction which makes social networking services human spaces. The do not friend advice is there to reinforce the message that private online is typically back of a post-card private, especially if we are within environments where we're not entirely sure who has permission to see what (*cough*Facebook*cough). It also reflects the leakiness of our online identities, the way in which the personal is often hand in hand with the professional.

What the advice isn't trying to do is to put anyone off evaluating social networking services to see if they could support learning & teaching effectively. The advice goes on to state:

If you want to use web-based social networking sites for a class or for the whole school, use a service that doesn’t give contacts access to personal information and updates, or allows collaboration without requiring permissions.

Alternatively ask pupils to create new, work-focused accounts for themselves, and run them as they would an online portfolio or CV.

You can find more information and advice about Social Network Services at www.digizen.org/socialnetworking.

reusing the stream

OK - so this is my first attempt at selectively re-purposing content from my twitter stream. There are a bunch of export tools, but what I'm interested in is panning the stream to provide content that it's easy to miss within twitter, and difficult to access outside. Haven't decided where this will go yet, so I'd appreciate feedback (feel free to be as critical as you like - is this just pointless?). I'm also not entirely happy with the army of avatars - I've included the originals of people I've retweeted during the time frame I've taken the content from (yesterday) to stop it from being quite so Josie-scary. I'm thinking this might work better in smaller chunks - just a hand full of links or a thread. I've left out a lot from yesterday - a brief discussion with @rliberni about the politics of fruit and vegetable taxonomies, conversations about virtual learning environments and informal learning (although have left some links in), and a chat with daveowhite and @mweller about the dark side of interoperability and my future as a writer of sports stars autobiography titles. The conversations and broader context stuff that makes twitter a fun place to hang out. Maybe all this needs to be is a row of pick of the day links?

josiefraser 'Human flesh search engine' http://u.nu/7z8w3

palmer_eldritch I thought it was about librarians - RT @josiefraser: 'Human flesh search engine' http://u.nu/7z8w3

josiefraser . @palmer_eldritch if we called librarians 'human flesh search engines' most would never get past their own internet filtering software

josiefraser RT @josswinn: Read, comment, discuss. The Future of Universities in a Knowledge Economy http://j.mp/ThQDx #writetoreply 

josiefraser RT @GrahamAttwell: New blog post and video on User Generated content, user generated contexts and learning http://is.gd/4XSe4 

josiefraser Checking out Hyperwords for Firefox http://www.hyperwords.net/

josiefraser Andrew Keen on the simple joys of homophily RT @ajkeen: how Sarah Palin made me love the Internet http://u.nu/9s9w3

josiefraser & fr those of you who haven't installed hyperwords, homophily : http://retwt.me/13RfW

Eingang @josiefraser I thought we already had a term for homophily -- Balkanization?

josiefraser @Eingang Balkanisation useful - emphasises geo, social & political. Homophily more personal/granular? both good terms

Lawrie: @josiefraser good tools for tweeting into and out of Powerpoint here: http://bit.ly/33BYeB 

josiefraser RT @freecloud: Streams of Content, Limited Attention - & Twitterwalls http://bit.ly/2R2cQM (Thoughts on @zephoria 's #w2e paper) 

josiefraser RT @Documentally: "Even if you are a complete psychopath you can earn an A+ in your citizenship exams." Proff Richard Pring #ukyouth

josiefraser RT @markchilds: Hhhmm counted tweets for @allthecheeses and @beatles. Lennon was wrong. the Beatles aren't bigger than cheeses

josiefraser 1st herald of the tech apocalypse: IBM's supercomputer can think like a cat http://blogs.zdnet.com/BTL/?p=27507

adfig The Creator of Wikipedia Turns to Education Videos. http://bit.ly/31BOSw 

josiefraser All the tweets - including souvenir trend spam! RT @manojranaweera: twitter event report - #140conf http://bit.ly/QBv0M 

josiefraser Narcissism: the new shark in social networking pool. With obligatory Greenfield quote RT @amcunningham: http://bit.ly/2XRTR7

socialtechno "The unicorns don’t look realistic enough." Clients From Hell http://bit.ly/431d0Q

markbullen Net Gen Skeptic: Conference Board Study Warns Against Generational Stereotyping: http://bit.ly/4slFaW

ReTweet & other micro-conventions

 

picture credit: kenworker 推友團在世界遺產吳哥窟前示範「銳推」Taiwanese twitterers showing us how to "retweet" in Angkor Wat

Warning: If you haven't used Twitter or other microblogging services before, this post which focuses on citation issues will likely put you off completely. It deals with only one aspect of microblogging activity, albeit an important one, but it is quite possible to lead a happy and healthy life without ever retweeting (RTing) anyone, or being an RTer, ever.

If however you get to the end of this post thinking, blimey Josie, you haven't begun to scratch the surface of this fascinating and vital issue, then why not treat yourself to the even more detailed danah boyd, Scott Golder and Gilad Lotan review paper Tweet, Tweet, Retweet: Conversational Aspects of Retweeting on Twitter.

As anyone who's spent five minutes thinking about publication and referencing styles will have concluded, while format is important, constancy is critical. Twitter and microblogging are still very much environments in process, with Twitter in particular currently having a kickass impact on the social web, from blogging practices to social network service functionality to real time reporting. Like any online community, what is acceptable, in terms of all kinds of behaviors, is negotiated between and within networks of users.

Linkage is emerging as an important currency and network tool amongst microbloggers - especially since Twitter removed users ability to view the posts people in your network direct to people not in your network, aka #fixreplies

so for example, if

@kalamishere posts: @yiannopoulos Singing along yet?

It won't appear in my twitterfeed (the stream of posts I get from the combined posting of everyone I'm following), unless I am also following @yiannopoulos.

Obviously an rss feed, or a twittersearch by name of an individual users twitter feed, like the one in my left hand sidebar, will reproduce all posts regardless. However, unless you are stalking or otherwise have a special interest in a particular user, the likelihood is that you'll never see links to and conversations outside of your network, even though these may be some of the most valuable to you.

The way around this, for people who want to make conversational posts public within Twitter or within Twitter readers is to use any character before the @ symbol, the most elegant probably being a full stop, ie: 

@josiefraser posts: . @menjivar Reviews of Free - take yr pick @Gladwell http://bit.ly/1rUoVn @ajkeen http://bit.ly/jwm7A @gapperblog http://u.nu/4evh

Some Twitter readers have problems converting .@ into links, so you'll notice in my example I leave a space between the full stop and the @, since I can afford the extra character. The value to the network isn't in the recognition - simply the giving of the name - it's in the link - the ability to click straight through to another users twitter stream, quickly review their content and interest, RT their content or add them to your follower list.

However, 140 characters - the limit of an individual post on Twitter, only accommodates so much kudos. What happens when you stumble across a post with more RTers than you can fit? For example:

@flash_ahah posts: RT @mattlingard RT @josiefraser RT @timbuckteeth: Most important issue in e-Learning, final version including all comments: http://bit.ly/14S989

The convention I'm using in this example is to put RT in front of everyone who has retweeted the post so far. This clears up, for example, someone in that chain who may have been addressing themselves to one of the others. For example:

RT @mattlingard @josiefraser RT @timbuckteeth: Most important issue in e-Learning, final version including all comments: http://bit.ly/14S989

could imply that @mattlingard sent the RT to @josiefraser. I'm also using : to indicate the origional poster. Again, there are a lot of different ways to retweet, and I'm not suggesting my preference is any better than any other. But suppose I now want to retweet the whole message: 

RT @flash_ahah RT @mattlingard RT @josiefraser RT @timbuckteeth: Most important issue in e-Learning, final version including all comments: http://bit.ly/14S989

Or - about 20 characters too many. There are four ways around this (probably more - please let me know).

1. Don't RT, just favorite. This will show up in your followers twitter stream, although not yours - i.e. it won't be non-manually exportable but it will be saved to your twitter favorites for later reference. I don't tend to do this, since I'm kind of mean with my favorites.

2. If the same story/link has turned up across several different groups of people you follow,  I tend to give up and just put "lots of people are posting about x today," or words to that effect. I figure once more than ten people have posted the same link, and unless there is a clear origional poster, it's best not to spend too much time worrying about on it.

3. edit content. Sacrifice pithy comments or indications of content for names and links. With cunning use of one of the internets many url shortening services, you could probably credit six or seven people. on the downside, this is going to look like a very boring and inexplicable link, so people probably won't bother clicking on it.

4. Cut out some of the RTers. I posted an intention this morning kickoff a new convention for posts with multiple RTers, roughly based on accepted academic practice, which is to use the et al as a heads up that other people were involved in getting the information to you. Obviously the main difference is that unlike an academic citation, where you can actually go somewhere and find out who the other contributors were, you can't necessarily do that on Twitter so you may well be consigning some people to the black hole of anti-kudos. I suggested that the person that I got the RT heads up was the last person to tweet, and or the person I read the information from. This is important, because although I might be following several people in the RT string, the serendipitous nature of twitter - the large amount of people followed, posts made, combined with ad hoc access (like most people I guess, I tend to dip in and out of my twitter stream) means that even though I might follow one person, I might not necessarily get the information directly from them, but via a third, fourth or fifth party retweet. So my amended RT would look like: 

RT @flash_ahah et al: Most important issue in e-Learning, final version including all comments: http://bit.ly/14S989

Immediately the academics and information professionals in my stream objected to this, and quite rightly so, pointing out that the important person in terms of referencing should be the originator. I broadly agree with this, although it's often not so clear cut, since people bring information into twitter typically without referencing external sources. This means I may well have several independent citations or comments from unconnected sources. However, this isn't supposed to be a hard and fast rule, but a useful convention to fall back on where appropriate.

I put the three most plausible conventions to the vote, along with an open field for other suggestions. You can go vote yourself and check out the current wisdom of this particular crowd, but at time of writing the preference, given some mitigating factors, is clearly

RT @(origional source) via @(my source) or, as I'd interpret it

RT @flash_ahah et al RT @timbuckteeth: Most important issue in e-Learning, final version including all comments: http://bit.ly/14S989

with RT @(origional source) or 

RT @timbuckteeth: Most important issue in e-Learning, final version including all comments: http://bit.ly/14S989

Favored in case of minimalism or if there really wasn't enough room. Not entirely happy with this last one, since it still doesn't indicate multiple posters.

Thanks to @jont @goatgirl74 @encratica @Eingang @sarahhorrigan @RecordedBooks @timdifford @shirleyearley @traceymadden, @paulbrichardson, @MarkRussell, @lyndsayjordan, @amcunningham for taking time to talk about this with me over at Twitter today. & cheers to everyone fr the RTs! 

ThoughtFest 09

Last week I was fortunate to be one of the attendees at the fantastic Thought Fest 2009 conference, held at the University of Salford's Think Lab. Organised by organized by Pontydysgu with the support of the JISC Evolve network and the European Mature-IP project, the event attracted top class learning technology researchers and practitioners from across Europe. Potential attendees pitched for place prior to the event, submitting their ideas for outline sessions - Dave White from Oxford University & I formed a digital literacy tag team and were lucky enough to snaffle two of the highly prized places.

About 30 delegates (most of whom are on Twitter) attended the two day event designed to bring together researchers in Technology Enhanced Learning in an open forum to debate the current issues surrounding educational technologies. Within a semi-structured (and pretty mobile) framework that was negotiated by delegates, we particularly focused on theory into practice: how and where research impacts on practice and where practice drives research.

The whole event was excellent, but I'll share some of my highlights.

Our (the red) team came a respectable third in the diabolically evil ViolaQuest, which was masterminded by Nicola Whitton and Rosie Jones, a couple of the UK's leading Alternative Reality Game (ARG) researchers and designers. The game involved unraveling mainly geographic and environmental clues. They also managed to include the Emerge bearded lady meme:

 
Photo credit: Rozberry redteam

There were some great show and discuss sessions, including Maria Perifanou on using Wikiquests in language Learning, Pat Parslow on Digital ID & Kathrin Kaufhold on the Awesome project.

I missed out on Jen Hughes's digital cartoon workshop, taking part instead in the podcasting workshop led by Andreas Auwärter. Dave & I picked the travelogue assignment, and produced a gonzo journalism piece on The Salford Lift Experience, inspired in part by out experience of the Maxwell Building lifts. Unfortunately, half of this masterpiece was lost to the random gods of audio, so the world will never hear Dave's very informative description of the up and down buttons, nor believe there was a student who felt the lift experience in Salford had drastically improved over the last two years, various other lift based interviews or the toilet on the stairwell incident. For those of you who can be bothered, the last part is here:

Listen to The Salford Lift Experience (mp3)

There were some excellent recordings produced on the day, notably a advert for online identity management cleaning services, which I'll link to as soon as they go up.

The award for most awesome presentation has to go however to the SAPO campus team, who will be rolling out the worlds first institution wide supported PLE this September. You can see their presentation slides here. Basically, The University of Aveiro are moving away from the managed learning system model and providing a supported Personal Learning Environment (PLE) service linking in University functionality with member selected and supported web 2.0 distributed activity. Why is this amazing? The global edtech community have been talking about how institutions can engage with learner-centered PLEs for a while now, but Aveiro and the SAPO team are putting it into practice. Campus wide. In September. You can find out more and ask questions over at the Though Fest site.

Being There

Photo credit: Invasion by Henryleelucas

Dave White's recent post, Not 'Natives' or 'Immigrants' but 'Visitors' & 'Resident' slipped by largely without comment, which is a huge shame. It's a must-read post because it does what a lot of people have been trying to do and not managing that well - move us beyond Prensky's seminal dichotomy of Digital Natives and Digital Immigrants.  Prensky's metaphors powerfully explain differences in approach and experience between users who have grown up with technologies (the natives) and older users who find difficulty in accessing new technological cultures and practices (the immigrants) as not just a cultural but a neurobiological one. Prensky's arguments are easy to knock down, particularly if you happen to subscribe to a more fluid account of development. What they haven't been however is easy to replace or move forward from. Dave's work probably succeeds in taking the argument forward precisely because it's user-centric, looking at how users engage with technologies. His research points up the importance of 'being there'; the distinction between users who inhabit a space or place online, and users who don't view themselves as having any kind of non-functional engagement with online environments and tools. Dave calls these visitors and residents (as you may have gathered from his academically typical unwieldy title), and if you haven't gone blind already head over to his post to see the initial sketching out of these roles. These are far more granular distinctions, robust enough to cut across socio-cultural differences, and agile enough to encompass a wide range of behaviors and belonging. my initial thoughts on seeing the post still stand:

"I think this is a big improvement on the native and immigrant dichotomy, I really look forward to seeing how it moves forward.  It seems very possible to be a resident on a specific social networking service or site, but a visitor to other services and in all aspects of web engagement. I think 'being there' is a useful concept to explore, & possibly some strait forward measures of engagement. I also think that peoples conceptions of privacy & being online are worthwhile exploring in terms of their immersion levels. The Pew data from the end of last year suggested that the majority (60%) of internet users aren't worried about how much information is available about them online - I'm suspicious that if true, this is because the people who are worried stay off line/confine themselves to visitor-type behaviour."

UPDATE: Dave's video presentation on visitors & residents

Digital Divide slam invite

I'm off to ALT-C next week, along with most of the UKs edtechs and learning technologists. I'll be pretty busy, supporting the 4th annual ALT-C Edublogger meetup, helping host the Emerge reception & live radio broadcast, and contributing to the F-ALT fringe activities.

I'm really excited to be teaming up again with with Frances Bell, Helen Keegan and new girl Christina Costa to be delivering our second ALT-C slam workshop. Last years session explored what web 2.0 meant to participants, and went down really well. This year we're trying to be even more reckless ambitious and inviting old and new friends from all over the world to pitch in to this years slam topic/competition, which is, in keeping with ALT-C's over-arching theme, The Digital Divide.

What we hope to get out of the session is a wide ranging exploration of dimensions of the digital divide: To produce and collect short real-world and digital pieces on what the digital divide means to people, how it can be interpreted, and what it's impacts are. In other words, what does the digital divide mean to you?

Obviously whole we're hoping for a reasonably diverse bunch of participants on the day, there are going to be limits on the heterogeneity of a group of people at an ed tech conference in Leeds on any particular afternoon. So we'd really like to encourage other people to join in. We are looking for participants from all over the world to contribute to building a resource which is interesting, innovative, and engaging topics. We'd like to build a cross cultural snapshot mosaic of what the digital divide can mean and how it's experienced.

The workshop will be running next Wednesday, 10 September 2008 at the University of Leeds, and participants will be creating and performing 'slams' around the digital divide theme - performance pieces which tackle issues in multiple ways. Checkout last years slams for some ideas of this experimental format, and this years wiki for more of an explanation.
   

We'll be capturing and uploading content until midnight GMT on the 10th of September, and then giving everyone a chance to vote for their favorite slam, from those created and performed on the day and those contributed by educators across the globe.

We're producing some sample slams for you to explore, and you can find information about how to upload your own contribution here.

So, interested in experimental, collaborative and distributed research processes? Thinking our session sounds like fun and might end up being a useful resource? Then join in!

1. Come along to our session! This time it's scheduled at a reasonable hour :)

2. Create something for the wiki. You slam could be a picture, a slideshow, a podcast, a 90 second Flickr video - anything. Tell us one thing the digital divide means to you.

3. Already been working on the digital divide? Great! Repurpose something already up or just send us the link if it's already in a fast, accessible format.

4. Checkout the entries once they're up and vote for your favorite.

5. Keep your fingers crossed for us! 

"If you, as an individual or small group, have got something to say about the Digital Divide between now and midnight Wednesday 10 September 2008 check converter, then you can create a slam, publish it here, comment on slam pages.
Then you can vote for your favourite between 11 and 14 September (deadline midnight GMT). We will announce the winners here and by message to members on Monday 15 September. That means that people from around the world can join in, not just those coming to our workshop. You can run your own workshop, or create your own slam, maybe with your friends. More details on how you can participate, just stick to our few simple guidelines."

There will be prizes! Probably not very good ones, but prizes nevertheless.

falt08

Open Source Social Software

This week, a bunch of us from the Emerge project were invited to contribute to the OSS Watch expert workshop on profiling communities. I was asked to present, and as part of my talk looked at the current state of Open Source social networking platforms and tools. I'm hoping to follow up with an evaluation matrix of the platforms, but in the meantime, I'm happy to pass on brief details of the sites and services I looked at. This isn't an exhaustive list by any means - I'm happy to report that there is plenty of choice if you are looking to invest time, energy and resources in using open source tools. This list represents  examples of what's currently available & is not an endorsement of any particular product or company :)

Open Source Social Networking Platforms

All in one solutions for community hosting, providing user profiles, tools sets & supporting collaborative activity. 

• AROUNDMe  http://www.barnraiser.org/

Developed by Barnraiser a Swedish based registered not-for-profit organisation. AROUNDMe is suite of three social tools, designed to help users create their own OpenID-based services and tools for individuals and groups.

• Elgg  http://elgg.org/

Social networking engine Elgg coming soon in two flavors - Classic Elgg and the soon to be released Elgg 1.0. Elgg, developed by the UK-based company Curverider.

• Dolphin 6.1 http://www.boonex.com/products/dolphin/

One of a suite of tools from Australian based company BoonEx, who offer hosted options. A test platform is available at http://www.boonex.us/

• Insoshi http://portal.insoshi.com/

US-based Michael Hartl and Long Nguyen's company, project and product Inoshi. The Insoshi open-source social networking platform grew out of RailsSpace.

• LovdbyLess http://lovdbyless.com/

Like Insoshi, Lovdbyess is built with ruby on rails, by US-based developer team Less Everything, to provide a free, open source basic social network  platform that additional specific functionality can be added to.

• Mahara http://www.mahara.org/

E-portfolio social networking software developed for the education community, and including a résumé builder/digital CV. The Mahara project is based in New Zealand, with partner organisations in Japan and the UK.

Open Source Social News

Stand alone and built to work with existing content management platforms, these tools allow users to share content published online, and comment on there own or others contributions.

• Drupaligg http://drupaligg.com

A Digg clone built over Drupal

• Newscloud http://www.newscloud.com

Newscloud is an OS Media Platform, designed to support communities around news and discussion. Information about downloading and developing can be found here.

• Pligg http://www.pligg.com/

An OS content management system providing an interactive website for users to submit, vote and discuss web-based content.

Open Source Social Bookmarking

• GetBoo http://www.getboo.com/

• Scuttle http://sourceforge.net/projects/scuttle/

• Unalog http://unalog.com

Open Source Video Sharing

• Plumi http://plumi.org

• Showinabox http://showinabox.tv/ For creating WordPress video blogs

• FilmForge http://filmforge.koumbit.net/ Video for Drupal

Open Source Microblogging

• Identi.ca http://identi.ca/ Open Source federated microblogging

• Laconica http://laconi.ca/

Open Source Virtual Worlds

• Croquet http://www.opencroquet.org/

• NMC Open Virtual Worlds Projecthttp://www.nmc.org/news/nmc/nmc-launches-open-virtual-worlds-project

Extension of Sun Microsystems’s open source Project Darkstar and Project Wonderland

• OpenSimulator http://opensimulator.org

A Virtual Worlds Server which can be used for creating and deploying 3D Virtual Environments. Compatible with the Second Life client.

• OpenSource Metaverse Project http://metaverse.sourceforge.net/

Open Source Lifestreaming

• Mugshot http://mugshot.org/main

• Sweetcron http://www.sweetcron.com/

• SimpleLife http://kierandelaney.net/blog/projects/simplelife/

& many more at: http://lifestreamblog.com/create/

Projects to watch/Upcoming 

• Buddy Press http://buddypress.org/

Open Source project creating plug-ins to turn Wordpress Multi-User into a social network platform.

• Identi.ca http://identi.ca/ Open Source federated microblogging

• SocialLearn http://www.open.ac.uk/blogs/socialearn/index.php

The Open University's project is already picking up fans, and leaning towards OS. Fingers crossed.

• Wikia’s Social Profile extension for Mediawiki http://www.mediawiki.org/wiki/Extension:SocialProfile

adding social elements including profile pages and friending to the popular wiki software

Young People and Social Networking Services

I'm delighted to announce that the Young People and Social Networking Services report that I have been working on for Childnet International, with the generous support of Becta, is now available from Childnet's digital literacy and citizenship site, Digizen.

It's a pretty comprehensive report, with the whole shebang available for download under a Creative Commons License on site, or from here:

Download fullReport.pdf

and weighing in at 37 pages. The online version breaks the sections up for your viewing pleasure - so you can just dip in to the sections which are of interest or use to you. The report was written from a UK schools and Further Education perspective, although much of the information will be useful to people working outside of these two contexts.

It isn't a completely introductory level document, but should be useful and informative for people who have a responsibility care towards children and young people - including governors, principals and senior management teams, Safeguarding boards and local authorities - people who are making decisions concerning  educational provision and resourcing.  It will also be very handy for anyone working within the sector and wanting to use internet based services with young people.

What's in the pack?

What are Social Networking Services? looks at where we are in terms of definitions, and  splits services up into six main categories: Profile-based services (eg Bebo, Facebook, MySpace); Content-focused services (eg Flickr, YouTube); White-label networks (although I could have written a book about these); Multi-User Virtual Environments (although some of these aren't necessarily social networks - particularly those designed for younger children); Mobile services; and Microblogging/Presence update services (Social Search engines & Lifestream aps also get a mention as adjunct services). The version that's on the site is the short one. you can download the 9 page PDF on site or from here:

Download social-networking-overview.pdf

Evaluating Social Networking Services comes in two parts: an evaluation chart which has an online version and an easier-for-me-to-read downloadable version:

Download Sns.pdf

That's designed to be printed off big (well, A3). The services which were kind enough to take part are used as examples to help people make their own evaluations of services. Big thanks to everyone at Bebo, Facebook, Yahoo!, MySpace, Ning, Taking It Global and Google who pitched in and gave permissions. There is also a checklist guide that accompanies the chart, designed to walk you through what to look out for when evaluating services for use with young people. This covers a lot of things, including profile privacy, moderation, customisation, security and access issues, data management tools, and interoperability.

Benefits & Opportunities is a section looking at the potential positives for young people  and organisations of using social networking services.

Barriers & Risks looks some of the issues preventing educators from exploring social networking services and some of the e-safety issues involved.

The Ideas and Examples returns to the different kinds of social networking services outlined in the first section and looks at what educators in the UK and around the world are doing. I'd like to continue to develop and expand this section so all  suggestions are welcome - and of course you can always enter your fantastic project for this years International Edublog Awards :)

So that's it! Except to again thank the fantastic advisory board who worked on the project, keeping an eye on how the research was developing and what the final report looked like.

   

 

Digital Communities & Digital Identities

Most of my week was taken up presenting, hosting, and having a huge deal of fun at the Emerge project three day online conference, Digital Communities and Digital Identities. I lead on the programming for the event,& recruited many of the speakers, so it wasn't altogether surprising that I really enjoyed myself. The quality of the session content, speakers, and participant contributions exceeded even my high expectation though. I'm going to blitz through some of the sessions here, linking to resources on an ongoing basis (not everything is up yet) and inviting additional linkfo where people want to contribute them. Also, a quick reminder that following the ol Emerge tag convention, we went with jiscemerge0408. We used three primary environments: Elluminate (java based online conferencing software) for synchronous activities, Moodle (open source virtual learning environment) for asynchronous activity and conference co-ordination, and Second Life (multi-user virtual environment), for the conference social. We also used a host of other tools for specific tasks - twitter, wikis, media players, and the Emerge main site (a social networking platform), primarily for blogging.

You can see a visual record of the conference here. I tried to record as I went along, using screen shots of the presenters on cam. A very simple solution to creating a visual record of the online conference, but I can't say I've really seen it used at other online events.

What were my conference highlights? One of the big things that hit home for me at this conference was the definite sense of community belonging. Certainly, community members have a very diverse experience of and understanding of Emerge, and it's primarily (as Graham Attwell noted) a community of interest. Although the Emerge 'border policy' has been a semi-permeable and pragmatic one, our majority of our members are primarily associated with two funding rounds, designed to support innovation and user engagement in the UK post-compulsory education sector.   

However, the more important understanding that really hit home for many of us at this particular conference is the appreciation of Emerge as a community of cultural and social practice. Graham Attwell and Stephen Warburton will doubtless add to this far more graciously shortly. For me, the conference really highlighted the business of serious fun and how conductive and essential providing an relaxed, comfortable environment where people were able to express themselves, take risks and reach out. Knowing that you are part of a community which is interested in your work, sympathetic and alert too the problems and contexts you operate in, and basically on your side, can operate as a critical safety net, fostering creative risk taking and collaboration.  I'm not talking about blandly sycophantic  agreement here either. Meaningful friendship involves critical engagement - people who care enough and are interested enough to say things that might be challenging. It's difficult to have and engage openly in critical conversation - but ignoring it and hoping it will go away is a childish, disrespectful strategy which will eventually bite you in the ass.

A fun illustration of this was the revival of Frances Bell's community beard meme, originally coming from a funny critical post on the the prevalence of beards in the community  commenting on the gender imbalance of the visible community. Frances is an consummate expert in being a critical friend, and partly what I'd like to see actively cultivated in the community is  an environment that allows constructive criticism to be given and received non-threateningly.

George Siemens delivered a great keynote on Technology and Community as Identity, and raised a lot of themes which continued to resonate throughout the three days. So hats off George - you're a great keynote speaker!

Brian Kelly's session on Developing a sustainable approach to the use of web 2.0 was a masterclass in service design and management, summing up where we currently are in terms of institutional, legal and ethical terms regarding using third party services to support learners in formal education.

The Emerge Bizarre launch (mp3 file)- that went out as a live radio show - was a triumph of content and production values, and includes some interviews with a couple of our projects. Great use of CC licensed music and a big kick to us to used multimedia more effectively in future.

The ARGOSI and HABITAT projects community slot - presented by D.H. Lawrence and two ladyz also wearing rather fetching beards - The User experience of Virtual Worlds was very interesting and exciting. I'm particularly in love with the ARGOSI project which seems to be inspired by 80's TV programme The Adventure Show (which I loved! Please send me a link someone!). I'll add more detail and links to this shout out shorty.

What Not to Rez - our fashion show social on Second Life was something that I really enjoyed too - you can check out the Flickr show link at the top of the post for pictures of me in my monster-truck proportioned frock.

Signal vs Noise

Picture taken from Thomas Vander Wal's presentation, Granular Social Networks.

Thomas Vander Wal recently posted a great short presentation, Granular Social Networks. In it he tracks the complexity of relationships within and across networks, making interesting and important points about the overlapping of interests and following behaviours between connections. The only thing that I'd be keen to stress a little more would be the relatively haphazard relationship most followers necessarily have within social networking service relationships. While most of us have very few connections that we engage with across the entire range of their interests, activity and expertise (stalkers, the love lorn and private detectives aside). Similarly, even amongst those connections that we have an identifiable interest in - for example, I'm interested in your music consumption and recommendations - it's not usual to keep track of every single recommendation or playlist. There are just too many other things going on. So to a certain extent I don't believe that greater control - i.e. finer granularity within network channels - is the answer ( & you can check out my post on in service granularity here for further elaboration). While intellegent and sensitive service design, along with user digital literacy are important, a philosophical acceptance of serendipity and a kindly understanding of the human limitations for data absorption are also useful.  In the words of a Jaiku conversation I had with Terry Madley earlier today: "or maybe, only learn not to mind so much about the inevitable periods of disconnection. It's kind of good to not think about the info streams as if they were linear, let alone might constitute any kind of linear narrative. Maybe this is one of the reasons why lifestreaming is popular - the illusion that if you could somehow keep track of everything, there'd be a coherent story at the end of the rss rainbow."

The other issue that Thomas touches on is another of my current bug bears - signal v noise. I wanted to post here primarily to put on the (blog) record that both signal and noise are entirely subjective concepts. They aren't even stable.  What's noise to me on Tuesday morning might be be signal from heaven on Wednesday evening - when I might desperately be in need of an inspirational line of poetry, or the reassurance that all is well in someone's household, or a link to a resource or an idea that helps me think through a presentation I'm writing. The signal vs noise distinction often implies a judgement call. The reference Thomas makes is entirely free from this implication -in fact his presentation couches the distinction as personal definitions. I'm just keen to draw attention to the fact that what is signal and what is noise doesn't consist of objective content that we can necessarily pre-determine.